Process Archive | RACHEL BERGER INTERIORS

Listen

jan_rachelberger — Wed, 12 Aug 2015 04:48:35 +0000

Too many designers forget that an invitation to consult on a project is not a license to arrive with pre-conceived ideas without truly understanding their client’s desires. So our first priority is to listen and with experience and sensitivity, truly take onboard your input so we can apply our knowledge and decades of successful experience to best effect. We believe that is one of our greatest USP’s and it is fundamental to our process that you feel comfortable we have totally understood our clients objectives and established a great relationship at the outset.

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Create

jan_rachelberger — Wed, 12 Aug 2015 04:47:50 +0000

Using all your input, we then look to collaboratively provide your vision with the benefit of our own creativity and experience and create a mutually agreed framework for our design process. This is typically a very fulfilling exercise, provided we have done our ‘listening’ job well. Most of our clients become great friends and one of the reasons we do so well, is that we never forget that this is your journey not ours and that we are just there to hold your hand throughout. If for any reason you are not feeling that is the case, we also want you to feel comfortable in saying so.

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Deliver

jan_rachelberger — Wed, 12 Aug 2015 04:44:51 +0000

Assuming we have fulfilled steps one and two properly, then we will deliver our projects using the highest quality teams overseen by Rachel herself. It may well be that we have to revisit steps one and two a few times and it is only at your approval, that we execute on any project. That not only ensures we reassure you that your final result is beyond expectations, but also serves to make sure, we are always leaving happy clients who will recommend us to their friends and family. If at any time you are concerned things aren’t working for you, we want to know.

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